Privacy policy
Privacy Policy – Luméacare
Last Updated: May 12, 2026
At Luméacare, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
When you visit or shop on our website, we may collect the following information:
- Name
- Shipping and billing address
- Email address
- Phone number
- Payment details
- Order history
- Device and browsing information
We collect this information to process orders, improve your shopping experience, and communicate with you.
How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Send order confirmations and tracking updates
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized activity
- Send promotional emails (only if you opt in)
Payment Information
Payments are processed securely through trusted third-party payment providers. Luméacare does not store your full payment information.
Shopify
Our store is hosted by Shopify. Shopify may collect and process certain information to help operate and improve our store experience.
To learn more about how Shopify handles personal information, please visit:
https://www.shopify.com/legal/privacy
Cookies
We may use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience.
You can adjust your browser settings to disable cookies if preferred.
Sharing Information
We do not sell your personal information.
We may share information with trusted third-party providers who help operate our business, including:
- payment processors,
- shipping carriers,
- analytics services,
- and customer support tools.
Data Security
We take reasonable measures to protect your personal information, but no method of online transmission or storage is completely secure.
Your Rights
Depending on your location, you may have the right to:
- access your personal information,
- request corrections,
- request deletion of your data,
- or opt out of marketing communications.
To make a request, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: